Contact Us

If you have an enquiry about any of Novalac’s specialist infant and toddler formulas, please contact our Medical Information Team who are on hand to answer your questions and provide information about Novalac specialist infant and toddler formulas.

Call our Medical Information Line on 1800 008 757 from 9am to 5pm, Eastern Standard Time or email

Please note: Bayer Medical Information provides information of a general nature only and is not a substitute for advice from your health professional. You should always talk with your healthcare professional if you have any medical concerns about your child.

If you would like to report a side effect or quality complaint, please contact Bayer on 1800 008 757 or email Alternatively, you may like to contact either your health care professional or local health authority. 

Alternatively, please fill out the form below. All fields are required.


Contact Form


Collection Notice

Bayer Australia Ltd (“Bayer”) is committed to protecting your privacy and the confidentiality and security of personal information provided by you to us. The information provided by you to Bayer on this form will be used by Bayer for the purposes of handling your enquiry and communicating with you in relation to this matter in accordance with our Collection Notice.


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Bayer Australia Limited

PO Box 903
875 Pacific Highway
Pymble NSW 2073


1800 008 757