Contact us

Contact us

Our Novalac Team is here to help. Our Customer Care Team is on hand to assist with any product enquiries you may have. Simply complete the form and we’ll get back to you.

Prefer to speak with someone directly? Please call us on 1300 659 646 and press 1 to connect with our team.

Looking for quick answers?

Visit our FAQ page to learn more about our products.

Frequently Asked Questions

If you have an urgent question about the health of your child, please contact your healthcare professional. 







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    <p>Novalac is available <br />from pharmacies nationwide</p>

    Novalac is available
    from pharmacies nationwide